Click to
hear our
vision

Patient-focused life science professionals.
Extraordinary results.

At Excellerate our focus is narrow but deep. We imagine a world where biopharma people are trusted and respected for the value we bring to improved patient care.

Bottom line? We prepare MSL’s, Reps and other customer-facing professionals to be more engaged and engaging.

The outcome? We empower. We lift. We bring meaning, purpose, confidence and better outcomes for all.

COVID-19 has become a defining ‘reset moment’ for biopharma. The opportunity is NOW to show HCP’s we are truly on their team helping them create better patient outcomes. What you say and do needs to be different post-COVID. On top of that, more virtual communication means our words and actions matter more than ever, to gain trust faster. We can show you how.

Top 10 Reasons People Call Us

They want to help customer-facing people:

Re-engage post COVID
Build trust and engagement with external customers
Create innovative ideas to serve differently and better
Bond and collaborate within their organization
Differentiate themselves and their products

Shift their culture to be more purpose/patient driven
Deliver impactful medical presentations
On-board with meaning and purpose
Walk others up the staircase of behavior change faster
Ignite their fire of internal motivation

People we have helped

"In every workshop I have attended from Excellerate I leave with something powerful. Jill is able to disturb defective thinking, while making it feel like fun! This is an amazing skill because it always leads to positive change."

"I’ve been in the pharmaceutical business for 20 years….this is the first time I really enjoyed a ‘selling’ program."

"The subject matter is interesting, impactful in all areas of your life, and ultimately helps to increase sales which is what we are all striving for. When I tell other people about it, they are always interested in hearing how to influence ethically, and the steps on the Suasion staircase.I have been waiting a long time for a program like this!"

"Excellerate's programs are the wave of the future for pharma... our clients deserve nothing less."

"The PERSUASION staircase is a concept that can be incorporated into any selling discussion, for any product, with any type of physician. I would recommend this program to any pharma rep."

"This is an excellent program. It reinforces my values, and my company’s values. I was able to implement ideas and have been successful in achieving my objectives. I would recommend this program to all."

"Excellerate's programs have been, without a doubt, one of the best initiatives that we, as an entire sales and marketing team, have done together. We have been told many times that the reps who have taken this program stand out from those who have not."

"This is the best course I have taken in years. The practical approaches and real-life vignettes used to paint the picture from a pharma perspective were terrific."

"This program will save you time in the doctor’s office in the future, plus it will boost your sales (and everything that goes along with that...ego, bonuses, etc). It will also make you a better salesperson, a better listener, a better mom/dad. It applies to all aspects of life, not just in sales."

"I obtained many good lessons and advice that I can integrate into routine practice with physicians on a go-forward basis. It fit like a glove!"

"At this point in my career, it takes a lot to be impressed. I am a huge fan of this program because it presents the critical skills we need to engage our customers in the new pharma environment. It all sinks in so nicely in an easy going learning format that I could totally absorb and relate to."

"This program is a way of thinking, approaching and operating in an ever-changing environment where we shift our thinking from delivering key selling messages and samples to one of dialogue and approaches to disease management."

"I truly recommend that everyone consider taking this program. I find myself using the ideas in this course now without even having to think about it."

"This program will empower you with the knowledge and skills to ‘think outside of the box’ and help you gain more time with your customers. It is very engaging and probably the most practical and applicable of all the courses I have taken to date."

"Taking this program would be well worth it, as there is so much that you can apply to your daily work life (and personal life too!). I’ve learned that when I speak to others, I can immediately visualize where they are in their decision making and the next steps that I should focus on to propel them forward."

"Completing this program allowed me to analyze my personality and attributes as a salesperson, and brought me back to understanding what was truly important to me—a true partnership between me and my customers! It helped to create my success in a new specialized role."

"To respond to the changes in our industry, we are empowering our sales and marketing teams with the ideas in this program."

"Everyone in our sales and marketing organization should take this program, so we would all be singing from the same song sheet. It’s a mind-set that needs to change if we are going to make an effective change in HCPs’ offices. I will talk to my manager today about including it on my team’s development plan. Then, she can suggest it also to the other regional managers."

"Continue to do the great work you do, as it is extremely encouraging and has significantly improved both my work and personal life. Thank you!"

"I've been in CHE for over 20 years and this was by far the most useful program I've been to. I only wish I knew then what I know now!"

"After two outstanding training days with Jill, I can't say enough how great I thought this was. I feel far more prepared for what lies ahead in my role.I now feel well equipped to go out there and do my job well. Thank you so much for this opportunity. It was a great investment of my time."

"I LOVE IT…and yes I am shouting :)) This program is riveting… this takes my thinking and puts it into the real world. When I am finished, I want to present this as a program that all managers at my company should take."

"I personally feel more valued and I get more time with doctors. I would recommend excellerate programs if you want to have a more engaging discussion with your doctors."

Re-engaging with
The Power of Purpose

The opportunity is NOW to show HCP’s we are truly on the patients’ team. Learn what the most successful people will do differently – in the first 3 minutes they connect.

Learn More

The SCIENCE of
Positive Persuasion

This is NOT a sales model. It is a science-backed, patient-focused engagement strategy. It teaches what to say and do to change habits for better patient outcomes.

Learn More

The Elite Speaker Academy

Finally, a speaker-training program that empowers speakers to impact their audiences and contribute to better patient outcomes.

Learn More

Stronger on the Other Side

The 8 Essential Strategies to Prevail Through COVID-19

Learn More

Scalable patient-focused engagement training

The Story of Our Founders

Do you believe in a world where people in life-science companies feel proud they can make a difference for their companies, themselves, HCPs and most importantly… patients and their caregivers? We do. Our founders, John Elliott and Jill Donahue know firsthand the difference life-science people can make to bring greater hope to patients and the dangers of their absence from the healthcare pit crew.