Jill's Blog

The Happiness Track

“…the way we are taught to seek success – and what is culturally supported and encouraged – is plain wrong.”       – The Happiness Track, page 4 I bet you want to do a good job at work and enjoy what you do. You want to be successful and happy. Yet, achieving these two

Creating Patient-Centric Growth

Turning the tables, I was interviewed for this article. Thank you Dr. Davies for listening and summarizing so well. In this article you will learn ideas of how pharma can create patient-focused growth and a sample case study. I’d love to hear your thoughts. Check it out here http://social.eyeforpharma.com/commercial/creating-patient-centric-growth

Our Interview with Keith Ferrazzi! (Global Leader of Tomorrow)

I wish all my friends in Commercial bio/pharma could chat with Keith Ferrazzi. He is considered to be a “Global Leader of Tomorrow” by the World Economic Forum, one of the top “40 Under 40” business leaders by Crain’s Business, and one of the most creative Americans in ‘Who’s Really Who’. He has been published

Leadership lessons from the dancing guy and

Over the past year LEO Canada has forged a path that others are seeking – to bring their patient-focused vision into their culture. They’ve moved patient-centricity beyond projects and into their people’s hearts and minds. And this effort has the potential to create greater engagement, growth and outcomes! Their story was published in HM&S Magazine. Some are

Proud of LEO – making a patient-centric culture a reality

One of the greatest challenges for any organization is to change its culture. LEO Pharma is close to making patient-centricity a reality. The company is busy aligning and focusing employees towards changing the business model from one that concentrates on products to one that goes beyond medicine and invests in solutions that consider the entire

Simple tricks to avoid big influence mistakes in pharma

Pharma trainers/reps – if you missed it, don’t worry, here’s the recording of the webinar I did for LTEN. https://attendee.gotowebinar.com/recording/1933943468506384642 What’s the big idea in this webinar? Have you ever tried to jump up four steps at a time? Did you fall? Well that’s exactly what our reps are doing – jumping up the staircase

What makes a good life? 3 lessons from the longest study on happiness

The month of January, more than any other month, people take time to reflect on how to invest their time and energy. We decide where should we put it to ensure our future best self. For most of us it’s guesswork. Unfortunately, 80% of millennials guess wrong. They chose a goal that studies have shown

6 tips to avoid the “dump your resolutions” day!

How many of us make New Year’s resolutions, then tuck them away never to be seen again? No wonder they don’t work. Here are 6 tips to help them stick, a story of success and a template to help you create resolutions that really work.  

Growing in patient-focused ways – can it be done in pharma?

I am so proud to have contributed to this excellent White paper. What is a White paper exactly anyway and why should you read it? According to Wikipedia, a white paper is an authoritative report or guide that informs readers concisely about a complex issue and presents the issuing body’s philosophy on the matter. It is meant

Compelling People: The Hidden Qualities that Make Us Influential

You are at a party. Clearly you want to connect with people, but how? You look around the room and unconsciously size people up. What are you looking for? And don’t forget, they are also judging you. What criteria are they using? John Neffinger and Matthew Kohut have actually figured out the hidden qualities that

Pharma Trainers – Are You Making This Mistake? Are Your Reps?

Have you ever tried to jump up four steps at a time? Did you fall? Well that’s exactly what our reps are doing – jumping up the staircase of behavior change. And we wonder why the doors shut on them! Not only do sales reps make this mistake several times a day, but in some

The Upside of your Dark side

“Attitude is everything!” I always said. And what I thought that meant was that I should create a positive attitude at all cost. Turns out, that might not be the best plan! In The Upside to Your Dark Side, Kashdan and Biswas-Diener push our thinking beyond positive emotions. They go so far as to suggest that our modern

What’s trust got to do with it? – for pharma

Trustworthiness is certainly something that we think about a lot in pharma, but how crucial is it to our success? Trust in pharma – or lack thereof – is headline news… again. Between Binley’s recent survey which found more than forty percent of U.K. doctors view the pharma industry negatively and the brouhaha over Turing Pharma’s 5000 percent

5 tips to make a great first impression

  I met my daughter’s new teacher today. And in one minute I knew it was going to be a good year. It made me think, “What makes people like you immediately?” What is that magical combination of skills and features that make you the type of person others want to be around? Have you consciously thought about

The Organized Mind

In today’s world, it is easy to suffer from information and decision over-load. This can lead to a disorganized mind. The average person is sleep-deprived, overstressed, and not making enough time for things he/she wants to do. What about you? Some of us are doing better than others. Daniel Levitin shares, in The Organized Mind, what